Terms of Service

The agreement, in plain words.

These terms explain what Pepper is, what it is not, and where responsibility sits. The most important thing to know: Pepper offers perspective, but the decisions always remain yours.

Effective
1 June 2026
Operated by
Centa Partners

The heart of it

Pepper helps you decide what deserves attention. It does not make decisions for you, and it is not professional advice. You stay in charge of your household.

Section 01

Acceptance

By accessing or using Pepper, you agree to these Terms of Service. If you do not agree to these terms, do not use Pepper. Pepper is operated by Centa Partners.

Section 02

What Pepper is

Pepper is a household decision-support service. It is designed to help users:

  • understand what deserves attention
  • identify what can wait
  • reduce unnecessary mental load
  • reflect on household commitments

Pepper is not a task manager, professional advisor, or automated decision-making system.

Section 03

Advisory nature

Pepper provides suggestions, observations, summaries, explanations and reflections. Pepper does not make decisions on your behalf. You remain solely responsible for:

  • appointments
  • deadlines
  • commitments
  • financial decisions
  • parenting decisions
  • healthcare decisions
  • travel decisions
  • legal obligations
  • any actions taken based on Pepper outputs

Pepper is intended to support judgment, not replace it.

Section 04

Accuracy

Pepper may be incomplete, be inaccurate, misunderstand information, miss important information, or generate incorrect conclusions.

You should independently verify information before relying on it for important decisions. Pepper does not guarantee accuracy. Pepper does not guarantee that nothing will be forgotten or missed.

Section 05

AI-generated content

Pepper uses artificial intelligence to generate content. Outputs may contain errors. Outputs should not be treated as professional advice. Pepper's outputs are intended to assist reflection and decision support only.

Section 06

No professional advice

Pepper does not provide

  • legal advice
  • medical advice
  • financial advice
  • accounting advice
  • mental health advice
  • emergency advice

You should seek appropriately qualified professionals when required.

Section 07

User responsibilities

You are responsible for:

  • maintaining accurate information
  • reviewing important outputs
  • verifying critical commitments
  • managing your connected accounts
  • protecting your login credentials
Section 08

Limitation of liability

To the maximum extent permitted by law, Centa Partners is not liable for missed appointments, missed deadlines, missed commitments, lost opportunities, financial loss, indirect loss, or consequential loss arising from use of Pepper.

Where liability cannot be excluded, liability is limited to the amount paid by you for Pepper during the previous twelve months.

Section 09

Availability

Pepper may change, be updated, suspended or discontinued at any time. We do not guarantee uninterrupted availability.

Section 10

Termination

We may suspend or terminate access if these Terms are breached. Users may stop using Pepper at any time.

Section 11

Changes

We may update these Terms from time to time. Continued use of Pepper constitutes acceptance of updated Terms.

Section 12

Contact

Questions regarding these Terms can be directed to us on Instagram at @with.pepper or via withpepper.au.